Nrog rau txoj kev loj hlob sai ntawm thev naus laus zis, IT infrastructure kev khiav hauj lwm thiab kev saib xyuas (IOM) cov kev pab cuam tau dhau los ua ib qho tseem ceeb hauv kev ua kom muaj kev ruaj ntseg thiab kev lag luam txuas ntxiv ntawm kev lag luam cov ntaub ntawv.
Cov ntsiab lus tseem ceeb:
Kev Tswj Xyuas Kev Pabcuam: Kev tswj xyuas cov kev pabcuam IT zoo ua kom ua raws li kev pom zoo ntawm kev pabcuam (SLAs) thiab xa cov kev pabcuam zoo uas cov neeg siv khoom xav tau.
Kev txawj ntse: Pab pawg ua haujlwm xav tau kev paub dav dav thiab kev txawj ntse thoob plaws ntau thaj chaw thev naus laus zis kom ua raws li qhov hloov pauv hloov pauv ib puag ncig.
Cov cuab yeej thiab cov platforms: Siv cov cuab yeej ua haujlwm zoo thiab cov platforms, xws li IT kev pabcuam kev tswj hwm (ITSM) thiab cov chaw taws teeb saib xyuas thiab tswj software, tuaj yeem txhim kho qhov nrawm thiab raug ntawm kev ua haujlwm.
Cov Txheej Txheem thiab Cov Qauv: Ua raws li cov txheej txheem kev ua haujlwm tau zoo (SOPs) thiab cov qauv kev lag luam (xws li ITIL) yog qhov tseem ceeb los xyuas kom meej cov kev pabcuam zoo thiab sib xws.
txoj haujlwm:
Kev tsim kho thev naus laus zis: Kev nce qib thev naus laus zis tsis tu ncua coj cov cuab yeej tshiab thiab cov kev daws teeb meem, yuam kev ua haujlwm thiab kev saib xyuas (O&M) cov neeg ua haujlwm kom kawm thiab hloov mus tas li.
Kev Nyab Xeeb Kev Nyab Xeeb: Hauv ib puag ncig kev nyab xeeb cybersecurity, O&M cov kev pabcuam yuav tsum tau ua lub luag haujlwm ntau dua rau kev tiv thaiv cov ntaub ntawv kev ruaj ntseg.
Kev tswj hwm tus nqi: Ua kom tau txais txiaj ntsig O & M tau zoo nyob rau hauv cov peev nyiaj tsawg yog qhov nyuaj rau cov tuam txhab.
Kev Pabcuam Zoo: Kev sib ntsib qhov kev xav tau zoo tshaj plaws hauv kev pabcuam thaum tswj kev ua haujlwm tau zoo yog qhov nyuaj rau O&M pab pawg.
SCSK Shanghai IT Infrastructure Services muab ntau yam kev pabcuam tshaj lij, suav nrog IT O&M kev tswj xyuas kev sab laj, IT O&M kev tswj xyuas kev pabcuam, kev sib koom ua ke thiab kev daws teeb meem, thiab kev hloov pauv digital ntawm IT infrastructure, muab cov kev pabcuam ib zaug uas npog tag nrho IT lifecycle ntawm cov neeg siv khoom. Nrog ntau xyoo ntawm kev paub nplua nuj thiab kev pabcuam kev xa khoom zoo, SCSK pab cov lag luam txhim kho kev lag luam thiab txo qis kev lag luam cuam tshuam los ntawm kev kho vajtse thiab software tsis ua haujlwm.
Hauv lwm lo lus, IT kev lag luam kev lag luam thiab kev saib xyuas tsis yog tsuas yog txhawb nqa lub tuam txhab kev ua haujlwm txhua hnub, tab sis kuj muab kev tswj hwm kev pheej hmoo thiab kev tswj hwm tus nqi.Thaum tuam txhab lag luam tau vam khom rau IT, kev ua haujlwm tshaj lij thiab kev pabcuam tu yuav ua qhov tseem ceeb.